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CaixaBank is the leading financial group in the Spanish market. Its business activities range from banking and insurance to holdings in international banks and leading service companies.

The Group's essence – and what sets it apart from others – is its level of implication and unswerving commitment to society. CaixaBank is committed to banking based on corporate values of quality, confidence and social commitment.

The entity's long banking and financial tradition dates back to 1904 with the founding of Caja de Pensiones para la Vejez y de Ahorros de Cataluña y Baleares, ”la Caixa”. The bank started out by managing family savings and offered its customers pension insurance over a century before this type of social benefit was fully established.

In 2011, ”la Caixa” transferred its financial business to CaixaBank and in June 2014 ”la Caixa” officially became Fundación Bancaria Caixa d’Estalvis i Pensions de Barcelona, ”la Caixa”, in accordance with the Law on Savings Banks and Banking Foundations of 27 December 2013.

Positioning
CaixaBank is leader in retail banking in the Spanish market, with a base of 14 million clients, more than 5.000 branches and c.9.500 ATMs, complimented with a leading service of mobile and online banking. CaixaBank is focused on consolidating the Group's position as financial leader in Spain and in being recognised for its social responsibility, the quality of service that it offers, the financial strength that has always characterised the bank and for its leading role in innovation.

CaixaBank seeks to consolidate its position as the epitome of a socially responsible and committed bank that is a point of reference in terms of good corporate governance.

With the recent takeovers of Banca Cívica and Banco de Valencia and the acquisition of Barclays retail and business banking operations in Spain, CaixaBank has consolidated its leadership in the Spanish financial market.

In 2017, CaixaBank has become the leading financial institution in the Iberian market, after acquiring 84.51% of Banco BPI's capital, following the finalization of the bid made on January 16. With this transaction, both companies total 564,262 million euros in turnover and have a combined market share in the Iberian Peninsula of over 20% in long-term savings products, 18% in investment funds, 14% in loans and 13% in deposits.

Key strategies

1. Customer focus: best-in-class in quality of service and reputation
2. Sustainable profitability above cost of capital
3. Optimisation of capital allocation
4. Lead the digitalisation of the banking industry
5. Attract and retain the best talent: to ensure the best in-house capabilities

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